Effective Date: 16 October 2023
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information: We may collect personal information such as your name, email address, and contact details when you create an account or subscribe to our services.
1.2. Payment Information: To process payments, we may collect payment details, including credit card information, billing addresses, and other relevant financial data.
1.3. Communication Data: We may collect data related to your interactions with our platform, including email communications, support requests, and other correspondence.
1.4. Usage Information: We collect data related to your use of our services, such as IP addresses, device information, browser type, and the pages you access.
2. How We Use Your Information
We use your information for the following purposes:
2.1. Service Provision: We use your personal information to provide you with email marketing services, including sending emails, managing subscribers, and tracking campaign performance.
2.2. Account Management: We use your information to manage your account, process payments, and provide customer support.
2.3. Improving Services: We may analyze your data to enhance our services, customize content, and develop new features.
2.4. Communication: We may use your email address to send you important service updates, announcements, and marketing communications. You can opt out of promotional emails at any time.
3. Data Security
CyParks Email Services employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure data storage.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
4.1. Service Providers: We may engage third-party service providers to help us deliver and improve our services. These providers are bound by confidentiality and data protection agreements.
4.2. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring entity.
5. Your Choices
You have the following rights regarding your data:
5.1. Access: You can request access to the personal information we hold about you.
5.2. Correction: You can request that we correct any inaccurate or incomplete information.
5.3. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
5.4. Data Portability: You can request a copy of your data in a structured, commonly used format.
6. Changes to This Policy
7. Contact Us
Thank you for choosing CyParks Email Services. We are committed to safeguarding your privacy and providing you with outstanding email marketing services.